A high-performance after-sales service is essential for companies to retain customers in the long term and remain competitive. Rely on innovative digital tools, individual special tools and data-based approaches to redefine and optimize your service processes.
Digital Planning: 3D Visualizations Replace Physical Prototypes
Supporting the Development Process
After-sales requirements accompany the entire development process, from the initial geometry to the finished product. With the 'difference' algorithm, development progress is analyzed within seconds, enabling optimized coordination and target-oriented adaptation.
A precise analysis of disassembly scopes is also crucial in order to design repair and maintenance processes in a service-oriented manner and to implement disassembly concepts in a meaningful way. 3D visualizations or 3D models instead of physical prototypes not only save resources, but also make it possible to guarantee maintenance-optimized design up to 53 months before the start of series production.
Repair Concepts and Methods: Focus on Costs and Efficiency
Fast and reliable availability of spare parts is essential for the success of any after-sales service. With data-based solutions that enable optimized management and tracking of spare parts, multiple development of components due to variant diversity can be avoided. A central data platform allows inventories to be managed more efficiently and possible alternatives to be suggested, so that product development times can be shortened.
Maintenance and Repair Processes: Optimization through Simulation
Precise simulation models enable geometric problems to be identified and solved at an early stage. Potential weak points in products or processes can thus be identified during development and well before they are actually used. This leads to shorter throughput times and thus increases efficiency in maintenance.
Efficient Spare Parts Management through Digitalization
Eine schnelle und zuverlässige Verfügbarkeit von Ersatzteilen ist essenziell für den Erfolg eines jeden After-Sales-Services. Mit datenbasierten Lösungen, die eine optimierte Verwaltung und Nachverfolgung von Ersatzteilen ermöglichen, können eine Mehrfachentwicklung von Bauteilen aufgrund Variantenvielfalt vermieden werden. Durch eine zentrale Datenplattform werden Bestände effizienter gemanagt und mögliche Alternativen vorgeschlagen, sodass die Entwicklungszeit der Produkte verkürzt werden kann.
Sustainability through Fewer Hardware Prototypes
Reducing the need for physical prototypes and increasing the use of virtual models makes a valuable contribution to sustainability. This enables companies to reduce their ecological footprint, improve quality and increase efficiency.
Future-proof and Innovative: Your After-Sales Service with invenio Virtual Technologies
Thanks to state-of-the-art technologies and customized solutions, after-sales service becomes a strategic advantage. invenio Virtual Technologies enables all companies, regardless of their industry, to make service processes more powerful, more cost-effective, more efficient and more sustainable - and thus position themselves for the future.
Would You like to Find Out More about Digitized After-Sales Service?
Michael Pretschuh will show you our solutions in conversation and address your needs.
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